باحث عن عمل
المنصب: خدمة العملاء / مركز الإتصال
- Gender
- ذكر
- Age
- 38
- Nationality
- هندي
- Marital Status
- متزوج
- Current Location
- الإمارات العربية المتحدة
- Education Level
- بكالوريوس
- Visa Status
- زيارة
- Expected Salary
- AED 2,000 - 3,999
الوصف
Operations Support Expert with over 12 years of experience specializing in Root Cause Analysis (RCA), high-accuracy audits, and superior Customer Relationship Management (CRM). Proven track record of maintaining a 95% CSAT rating while managing complex daily inquiries in high-pressure environments. Expert in Process Optimization, SLA Management, and Cross-functional Collaboration to build brand loyalty through empathetic communication and strategic Data Visualization. Skilled at identifying Service Gaps and leading Continuous Improvement initiatives that drive organizational growth and long-term client retention.
معلومات إضافية
- Gender
- ذكر
- Age
- 38
- Nationality
- هندي
- Marital Status
- متزوج
- Current Location
- الإمارات العربية المتحدة
- Education Level
- بكالوريوس
- Visa Status
- زيارة
- Expected Salary
- AED 2,000 - 3,999
نبذة عني
Operations Support Expert with over 12 years of experience specializing in Root Cause Analysis (RCA), high-accuracy audits, and superior Customer Relationship Management (CRM). Proven track record of maintaining a 95% CSAT rating while managing complex daily inquiries in high-pressure environments. Expert in Process Optimization, SLA Management, and Cross-functional Collaboration to build brand loyalty through empathetic communication and strategic Data Visualization. Skilled at identifying Service Gaps and leading Continuous Improvement initiatives that drive organizational growth and long-term client retention.
اللغات
الإنجليزية, الهندية, البنغالية, الألمانية