Position: IT / Hardware & Software Development

Extensive experience in IT support and systems management with a focus on the hospitality industry. Provided comprehensive technical assistance in managing hardware, software, and network infrastructure, ensuring seamless operation of property management and point-of-sale systems. Expertise includes system installation, configuration, data backup execution for security purposes, and conducting staff training sessions on IT tools. Holds a Bachelor’s degree in Computer Engineering from Wollo University (2014-2018) and is pursuing a Diploma in Cybersecurity (completion expected February 2024). Skilled in monitoring network performance, identifying technical issues promptly, and addressing them to minimize downtime while enhancing operational efficiency. Seeking opportunities in IT or cybersecurity roles within dynamic organizations to leverage technical proficiency and contribute to technological advancements.